These Terms of Service (“Terms”) govern all purchases, subscriptions, and engagements with Federal Bid Partners, including but not limited to bid writing and proposal development, CMMC Level 1 and NIST SP 800-171 compliance, GSA Schedule submissions and modifications, SAM registration support, copyright-related services, and related consulting or documentation services (the “Services”). By completing a purchase, authorizing a charge through Square, signing an agreement, or otherwise using our Services, you (“Client,” “you,” or “your”) agree to be bound by these Terms in their entirety. If a separate signed agreement applies, it will control in the event of a conflict.

1. Scope of services

Federal Bid Partners provides professional consulting, documentation, and support services, which may include:

• Bid writing and proposal development(plans with defined deliverables, compliance, drafting, editing, formatting)
• CMMC Level 1 and NIST SP 800-171 support (assessments, gap analyses, policy creation, POA&M documentation, SPRS assistance)
• GSA Schedule submissions, modifications, and renewals (MAS documentation, narratives, packaging support)
• SAM registration and entity support (registrations, updates, renewals, troubleshooting support)
• Copyright-related services(administrative support, preparation assistance, and documentation guidance)
• Contracting support(capability statements, targeting strategy, past performance optimization, compliance organization)

Services are rendered professionally, based on information provided by the Client, and according to the scope published on our website, an invoice, checkout description, or written correspondence. Any service not expressly included may require a separate scope and additional fee.

For clarity, Federal Bid Partners is not a law firm and does not provide legal advice. For legal interpretation, filings requiring attorney representation, or legal disputes, Client should consult qualified counsel.

2. Payment, immediate performance, and non-refundable policy

All payments made to Federal Bid Partners are for professional services that are customized and labor-based. To the fullest extent permitted by law, payments are final and non-refundable once performance begins.

By submitting payment, you acknowledge and agree that:

• You are purchasing defined professional services, not guaranteed results, approvals, certifications, or contract awards.
• Work may begin immediately upon receipt of payment, including internal labor allocation, administrative setup, research, analysis, drafting, and documentation.
• Once performance has begun, the transaction is deemed earned and non-reversible to the fullest extent permitted by law.
• Refunds will not be issued for changes of mind, project withdrawal, dissatisfaction with subjective outcomes, or delays caused by Client inaction or third-party platform responsiveness.

Refunds may be considered only where legally required, or for duplicate charges, or unauthorized/fraudulent transactions subject to verification.

3. Deliverables and acceptance

Deliverables may include written proposals, policy documentation, compliance assessments, templates, analyses, checklists, matrices, drafts, exports, or other professional materials delivered electronically via email, shared drive, secure portal, or BidPulsar where applicable.

Delivery occurs when the completed item or draft is transmitted electronically or made available for download or review. The Client should review and provide feedback promptly to maximize outcomes.

Acceptance occurs upon the earliest of: (a) written approval; (b) authorization to submit; (c) use or reliance upon the deliverable; or (d) failure to provide written notice of a material issue within ten (10) business days after delivery. Modifications requested outside the defined scope may require additional payment.

4. No guarantee of outcome

Federal Bid Partners does not guarantee any specific result, award, certification, approval, registration outcome, copyright registration decision, or government determination arising from its services. Outcomes depend on external factors such as evaluator interpretation, agency discretion, system responsiveness, completeness and accuracy of Client-provided information, and government timelines. Statements of prior results or general success factors are informational and do not constitute warranties.

5. Client responsibilities

• Provide complete and accurate business, financial, and technical information necessary to perform the Services
• Respond promptly to communications and document requests
• Maintain access credentials for relevant systems (e.g., SAM.gov, PIEE, SPRS, eOffer/eMod) when applicable
• Review and approve drafts or submissions in a timely manner

Delays caused by Client inaction, unavailable information, missed approvals, or third-party platform issues do not constitute breach by Federal Bid Partners and do not entitle the Client to refunds.

6. Term and renewals

Unless otherwise stated, services are provided according to the scope and timeframe described at checkout, on the invoice, or in writing. Annual plans, where offered, are valid for twelve (12) months from the date of purchase. Renewal terms, if any, will be described at purchase or in a separate agreement.

7. Confidentiality

Federal Bid Partners maintains confidentiality over non-public Client information provided during engagement. Information will not be shared with third parties except as necessary to perform the Services, with Client authorization, or as required by law. Both Parties agree to handle proprietary data with reasonable care.

8. Chargebacks and disputes

By purchasing, you agree not to initiate chargebacks or payment disputes for services rendered under these Terms. If you have concerns, please contact us promptly. We will make good faith efforts to resolve issues through clarification, reasonable revisions within scope, or correction of administrative errors.

If a chargeback or dispute is initiated, Federal Bid Partners may submit evidence to Square, the payment processor, and/or the issuing bank, including proof of purchase, acceptance of these Terms, communications, timestamps, work records, and delivered materials.

Unjustified chargebacks may result in suspension of services during the dispute. Client agrees to reimburse Federal Bid Partners for any merchant fees and reasonable direct costs incurred as a result of an unjustified chargeback to the fullest extent permitted by law.

9. Intellectual property

Unless otherwise agreed in writing, Federal Bid Partners retains ownership of its pre-existing templates, frameworks, tools, and methodologies. Upon full payment, the Client receives a non-exclusive license to use deliverables created specifically for the Client for internal business use and submissions related to the Client. The Client may not resell, publish, or distribute Federal Bid Partners’ proprietary materials outside of the Client’s organization without written permission.

10. Limitation of liability

To the fullest extent permitted by law, Federal Bid Partners’ total cumulative liability for any claim shall not exceed the total amount paid by the Client for the Services giving rise to the claim. Federal Bid Partners will not be liable for indirect, consequential, incidental, special, or punitive damages, including lost profits, data, or business opportunities, even if advised of their possibility.

11. Force majeure

Federal Bid Partners is not liable for delays, interruptions, or failures in performance caused by events beyond its reasonable control, including acts of God, government shutdowns, cyber incidents, natural disasters, labor disputes, or third-party platform outages.

12. Governing law and dispute resolution

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles. Any dispute, claim, or controversy shall be brought in a court of competent jurisdiction located in Florida unless otherwise required by applicable law.

13. Acceptance of terms

By completing a purchase, authorizing payment through Square, signing an agreement, or otherwise engaging Federal Bid Partners, you acknowledge and agree that you have read, understood, and accepted these Terms of Service; that payments are non-refundable once performance begins; and that no guarantee of award, certification, approval, registration, or result is provided. These Terms form a binding agreement between you and Federal Bid Partners for the services purchased.